A+ Complete Study Guide

• In-depth coverage of every exam objective-all the information you need
• Practical information on essential hardware- and OS-related tasks
• Hundreds of challenging review questions, in the book and on the CD
• Leading-edge exam preparation software, including two testing engines and electronic flashcards

Authoritative coverage of all objectives for both of the A+ Module exams, including:

• Basic computer service concepts
• PC architecture
• PC memory architecture
• Disk system architecture
• PC bus architectures
• Peripheral devices
• Printers
• Networks
• Hardware installation and upgrades
• Hardware troubleshooting techniques
• Understanding computer operating systems
• Understanding the Windows interface
• Windows 2000
• Application installation and configuration
• Using and configuring additional peripherals
• Preventative software maintenance
• Configuring network software
• Software troubleshooting

Introduction
Assessment Test: Core Hardware Service Technician Exam
Assessment Test: Operating System Technologies Exam

Part I A+: Core Hardware Service Technician Exam
Chapter 1: Basic Computer Service Concepts
Chapter 2: PC Architecture
Chapter 3: PC Memory Architecture
Chapter 4: Disk System Architecture
Chapter 5: PC Bus Architectures
Chapter 6: Peripheral Devices
Chapter 7: How Printers Work
Chapter 8: Networking Fundamentals
Chapter 9: Installation and Upgrades
Chapter 10: Troubleshooting Techniques

Part II A+: Operating System Technologies Exam
Chapter 11: Introduction to Computer Operating Systems
Chapter 12: Using the Microsoft Operating System GUI
Chapter 13: Installing and Using Windows 95/98
Chapter 14: Installing and Using Windows 2000 Professional
Chapter 15: Application Installation and Configuration
Chapter 16: Using and Configuring Additional Peripherals
Chapter 17: Preventative Maintenance
Chapter 18: Configuring Network Software
Chapter 19: Windows and Application Troubleshooting
Glossary
Index