Handbook on Knowledge Management - Vol. 1

Knowledge Matters

Clyde W. Holsapple

734 pages, parution le 06/11/2002

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Résumé

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

Contents

PART I: FOUNDATIONS OF KNOWLEDGE MANAGEMENT

The Rise of the Knowledge Organization
Knowledge Managers: Who Are They and What Do They Do?
On Knowledge Work
Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm
The Knowledge Economy
Knowledge Management Ontology

PART II. KNOWLEDGE: A KEY ORGANIZATIONAL RESOURCE

Knowledge and Competence as Strategic Assets
The Intellectual Capital of Nations
Knowledge and Its Attributes
Making Knowledge Visible through Knowledge Maps:Concepts, Elements, Cases
Organizational Memory
Organizational Culture as a Knowledge Resource
Does Accounting Account for Knowledge?
Knowledge Management in Action?

PART III. KNOWLEDGE PROCESSORS AND PROCESSING

Agents, Artifacts, and Transformations:The Foundations of Knowledge Flows
Organizational Knowledge Acquisition
Problem Solving: A Knowledge Management Process
Knowledge Creation
Sensemaking Processes in Knowledge Management
Creating and Facilitating Communities of Practice
Knowledge Sharing Proficiencies: The Key to Knowledge Management
Business Process as Nexus of Knowledge
The Partnership between Organizational Learning and Knowledge Management

PART IV. INFLUENCES ON KNOWLEDGE PROCESSING

Valuing Knowledge Management Behaviors: Linking KM Behaviors to Strategic Performance Measures
A Framework for Security, Control and Assurance of Knowledge Management Systems
Alternative Strategies for Leveraging the Knowledge Asset: A Framework for Managerial Decision-Making
The Leaders of Knowledge Initiatives: Qualifications, Roles,and Responsibilities
The 7 C's of Knowledge Leadership: Innovating our Future
Trust and Knowledge Management: The Seeds of Success
Why Knowledge Management Systems Fail: Enablers and Constraints of Knowledge Management in Human Enterprises
Identifying and Transferring Internal Best Practices
Strategic Knowledge Managing in the Context of Networks

L'auteur - Clyde W. Holsapple

Editor

Caractéristiques techniques

	PAPIER
Éditeur(s)	Springer
Auteur(s)	Clyde W. Holsapple
Parution	06/11/2002
Nb. de pages	734
Format	16 x 24
Couverture	Relié
Poids	1196g
Intérieur	Noir et Blanc
EAN13	9783540435273