Encouraging the Heart

A Leader's Guide to Rewarding and Recognizing Others

Barry Z. Posner, James M. Kouzes

224 pages, parution le 04/04/2003

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Résumé

All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.
Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.

Contents

Part one

The Heart of Leadership
The Seven Essentials of Encouraging
The Encouragement Index

Part two

The First Essential: Set Clear Standards
The Second Essential: Expect the Best
The Third Essential: Pay Attention
The Fourth Essential: Personalize Recognition
The Fifth Essential: Tell the Story
The Sixth Essential: Celebrate Together
The Seventh Essential: Set the Example

Part three

Finding Your Voice
150 Ways to Encourage the Heart

L'auteur - Barry Z. Posner

Barry Z. Posner is dean of the Leavey School of Business and professor of leadership at Santa Clara University.

L'auteur - James M. Kouzes

James M. Kouzes is chairman emeritus of the Tom Peters Company and an executive fellow at the Center for Innovation and Entrepreneurship at the Leavey School of Business, Santa Clara University.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Barry Z. Posner, James M. Kouzes
Parution	04/04/2003
Nb. de pages	224
Format	14 x 21
Couverture	Broché
Poids	280g
Intérieur	Noir et Blanc
EAN13	9780787964634
ISBN13	978-0-7879-6463-4