Becoming a Successful manager

How to Make a Smooth Transition from Managing Yourself to Managing Others

Jack H Grossman, Robert Parkinson - Collection Business/Management

187 pages, parution le 28/11/2001

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Résumé

Congratulations!

You've been promoted to manager.

What do you do next?

Authors Jack H. Grossman and J. Robert Parkinson have the answers in this comprehensive learning tool, Becoming a Successful Manager. The authors offer solid advice and skill-building exercises to help you evolve successfully into your new role as manager. Each chapter provides essential advice and specific steps for a new manager to cultivate employees' diverse skills and create a productive work environment. Topics include:

Creating a healthy culture
Conducting meaningful performance reviews
Delegating responsibilities
Handling harassment and resolving conflicts
Hiring effective people
And more

Praise for Becoming a Successful Manager

"A refreshing review of many forgotten skills and techniques necessary to grow your employees and your business."Dennis Twitty, Agent, State Farm Insurance

"For organizations seeking to create competitive advantage through people development, the tenets and practical suggestions put forward become a living process and mandatory reading."Dorset Sutton, Vice President/Managing Director, Colgate-Palmolive, Southeast Asia Region

"Full of practical insights, helpful examples, and all the right values."Tom Morris, Author of True Success and If Aristotle Ran General Motors

L'auteur - Robert Parkinson

Robert E. Parkinson

is a Certified SAP R/3 Basis Consultant who has led several successful SAP implementations at Fortune 50 and 500 companies.

Sommaire

Acknowledgments
A Mote from the Authors
Introduction: How You Can Benefit from This Book
Establishing a Solid Departmental Foundation
- Define Your Role
- Adopt Positive and Productive Attitudes
- Get to Know Each Person in Your Department
- What You and Your Employees Have in Common
- Listen-Really Listen-and You Will Hear
- More than Words
- Perpetuate Problem-Solving Attitudes
- Discourage Enemies from Invading
- Your Departmental Garden
Building on Your Foundation
- Give the Gift of Constructive Criticism
- Resolving Conflicts
- How to Handle Harassment
- The Art of Asking Questions
- Conduct Meaningful Performance Reviews
- Make Departmental Meetings Productive
- Delegate Effectively and Allow Employees
- to Take Risks
- Hire the Right People
- Moving Forward
Appendix
- What I Get Paid to Do
- Essentials for Managerial Excellence
- The Three Elements of Attitudes
- Encourage Positive Attitudes
- Being an Excellent Manager Begins with Being a Good Person-a Mensch
- How Do You Make Your Employees Feel?
- The Problem-Solving Process
- Characteristics of a Departmental Weed

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Jack H Grossman, Robert Parkinson
Collection	Business/Management
Parution	28/11/2001
Nb. de pages	187
Format	15 x 23
Couverture	Broché
Poids	346g
Intérieur	Noir et Blanc
EAN13	9780658014895
ISBN13	978-0-658-01489-5