Appreciative Inquiry

A Positive Revolution in Change

David L. Cooperrider, Diana Whitney - Collection Business

86 pages, parution le 01/12/2005

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Résumé

A Authoritative Guide from the Pioneers of Appreciative Inquiry

A truly revolutionary method of change management. Appreciative Inquiry (Al) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the Al movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.

L'auteur - David L. Cooperrider

David L. Cooperrider is Professor and Chairman of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University (http://appreciativeinquiry.case.edu).

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L'auteur - Diana Whitney

Diana Whitney, Ph.D. is the president and founder (along with David Cooperrider) of the Corporation for Positive Change—an international center for Appreciative Inquiry education and consultation. Her clients have included British Airways, Cap Gemini Ernst and Young, the Department of Labor, Hunter-Douglas Window Fashions, GE Capital, GlaxoSmithKline, GTE (now Verizon), Johnson & Johnson, NY Power Authority, PECO, and Sandia National Labs.

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Sommaire

Preface
An Invitation to the Positive Revolution in Change
What is Appreciative Inquiry?
The Appreciative Inquiry 4-D Cycle
The 4-D Cycle in Action
Applying the 4-D Cycle
Roles, Responsibilities, and Relationships
Principles for a Positive Revolution
Conditions for Success: The Liberation of Power
Conclusion
Notes
Questions for Applying AI
Where to Go for More Information
Index
The Authors

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Butterworth-Heinemann
Auteur(s)	David L. Cooperrider, Diana Whitney
Collection	Business
Parution	01/12/2005
Nb. de pages	86
Format	14 x 21,5
Couverture	Broché
Poids	147g
Intérieur	Noir et Blanc
EAN13	9781576753569
ISBN13	978-1-57675-356-9