Thinking for a Living

How to Get Better Performance and Results from Knowledge Workers

Thomas H. Davenport

226 pages, parution le 17/11/2005

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Résumé

Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity. Based on extensive research involving over 100 companies and more than 600 knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field's premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success.

L'auteur - Thomas H. Davenport

Thomas Davenport holds the President's Chair in Information Technology and Management at Babson College. He is director of research for Babson Executive Education; an Accenture Fellow; and author, co-author, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997).

Sommaire

What's a knowledge worker, anyway?
How knowledge workers differ, and the difference it makes
Interventions, measures, and experiments in knowledge work
Knowledge work processes
Organizational technology for knowledge workers
Developing individual knowledge worker capabilities
Investing in knowledge workers' networks and learning
The physical work environment and knowledge worker performance
Managing knowledge workers

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Harvard Business School Press (HBS)
Auteur(s)	Thomas H. Davenport
Parution	17/11/2005
Nb. de pages	226
Format	16 x 24
Couverture	Relié
Poids	500g
Intérieur	Noir et Blanc
EAN13	9781591394235
ISBN13	978-1-59139-423-5