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The Six Sigma Way
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The Six Sigma Way

The Six Sigma Way

Team Fieldbook

Peter S. Pande, Robert P Neuman, Roland R. Cavanagh

300 pages, parution le 14/01/2002

Résumé

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process.

The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more.

  • Includes dozens of downloadable data-gathering forms and Six Sigma tools and worksheets
  • Describes key improvement methods in a concise "how-to" format with checklists and tips
  • A Hands-On Implementation Guide to the Bestselling The Six Sigma Way
Six Sigma is today's most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them—boosting performance, reducing costs, and/or increasing customer satisfaction.

Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, The Six Sigma Way Team Fieldbook covers thirty-five essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of downloadable data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including:

  • What a Six Sigma project team needs to know before it gets started
  • A five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control)
  • When and how to use thirty-five six sigma improvement tools and techniques
Contents

Preface

Part I : What A Six Sigma Project Team Needs To Know Before It Gets Started

Part II : Leading a Six Sigma Project Team Through DMAIC

Index

L'auteur - Peter S. Pande

Peter S. Pande is Founder and President of Pivotal Resources, an international consulting firm providing Six Sigma implementation, training, and management development services in industries from financial services to high technology.

L'auteur - Robert P Neuman

Robert P Neuman, Ph.D., is a senior consultant with Pivotal Resources. He is a noted speaker in business improvement methods and Six Sigma.

L'auteur - Roland R. Cavanagh

Roland R. Cavanagh, P.E., is a professional engineer and consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.

Caractéristiques techniques

  PAPIER
Éditeur(s) Mc Graw Hill
Auteur(s) Peter S. Pande, Robert P Neuman, Roland R. Cavanagh
Parution 14/01/2002
Nb. de pages 300
Format 18,5 x 23,5
Couverture Broché
Poids 700g
Intérieur Noir et Blanc
EAN13 9780071373142
ISBN13 978-0-07-137314-2

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