The EQ Edge

Emotional Intelligence and Your Success

Steven Stein

250 pages, parution le 01/08/2006

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Résumé

"Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."
Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of leadership.

A fully revised and updated edition of the international bestseller.

What does it take to be a firefighter? Fighter pilot? Top of the heap in the sales department? A brilliant customer service advisor? Esteemed and respected corporate leader?

What does it take to get ahead? To separate yourself from the competition" Lead a less stressful existence? To be fulfilled in personal life and professional pursuits?

What is the most important dynamic of your makeup? Is it your A0 intelligence quotient? Or B0 emotional quotient?

If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But it is fixed and unchangeable. The real key to personal and professional growth, and happiness, is your emotional quotient, which you can nurture and develop.

The EQ Edge, by Steven J. Stein and Howard E. Book, shows you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success.

The book features case studies and fascinating-and surprising-insights into EQ and the workplace. As an HR or line manager, this book will help you determine which personnel are the right fit for job opportunities and who among your staff will be the most promising leaders and drivers of your business. And because CEOs to front-line workers also have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships.

L'auteur - Steven Stein

Titulaire d'un doctorat, Steven J. Stein est psychologue clinicien et président de Multi-Health Systems, aux États-Unis.

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Sommaire

The EQ Explosion
- Exploring Emotional Intelligence
- The Airport and the ABCDEs
The Intrapersonal Realm
- Emotional Self-Awareness
- Assertiveness
- Independence
- Self-Regard
- Self-Actualization
The Interpersonal Realm
- Empathy
- Social Responsibility
- Interpersonal Relationships
The Adaptability Realm
- Problem Solving
- Reality Testing
- Flexibility
The Stress Management Realm
- Stress Tolerance
- Impulse Control
The Genernal Mood Realm
- Happiness
- Optimism
Putting It All
- The Star Performers
- More Star Performance
- Emotional Intelligence as Ability
App. 1: The EQ-i
App. 2: EQ and Work Success

Voir tout

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Jossey-Bass
Auteur(s)	Steven Stein
Parution	01/08/2006
Nb. de pages	250
Format	15,5 x 23,5
Couverture	Broché
Poids	490g
Intérieur	Noir et Blanc
EAN13	9780470838365
ISBN13	978-0-470-83836-5