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The complete idiot's guide to motivating people
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Librairie Eyrolles - Paris 5e
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The complete idiot's guide to motivating people

The complete idiot's guide to motivating people

Michael Ramundo, Susan Shelly - Collection The complete idiot's guide to

347 pages, parution le 01/01/2000

Résumé

You're no idiot, of course.
You get your work done in a timely fashion and recognize the importance of delegating responsibility. But when it comes to getting your employees to go that extra mile, you feel like you're coaching the Bad News Bears in Little League. Don't kick the water cooler yet! The Complete Idiot's Guide' to Motivating People can help you get the best performance out of your team-and even help them enjoy the experience. In this Complete Idiot's Guide", you get:
  • Solid information on how to gain control in your work environment.
  • Important motivating incentives, from increasing responsibility to bonuses, extra days off, and raises.
  • Useful suggestions for speechmaking.
  • Vital indicators of when it's time to discipline.
  • Special tips on how to keep morale up during bad times.

Discover quick and easy ways to...

  • Effectively delegate work.
  • Explain the significance of your employees' work.
  • Understand the Psychological factors at play in the workplace.
  • Clearly define your role to your employ~ees.
  • Spark an open, communicative environment.
  • Prevent dedicated employees from becoming unmotivated.
  • Counsel and guide employees when
    obstacles interfere with their work.
  • Appreciate the efforts of your team.

L'auteur - Michael Ramundo

As a lecturer, he is on the adjunct faculty of Case Western Reserve University, the University of Wisconsin, and the American Management Association. His books include The Complete Book of Customer Service Scripts and Scenarios and The Complete Customer Service Model Letter & Memo Book Mr. Ramundo lives in Cincinnati, Ohio.

Caractéristiques techniques

  PAPIER
Éditeur(s) Alpha Books
Auteur(s) Michael Ramundo, Susan Shelly
Collection The complete idiot's guide to
Parution 01/01/2000
Nb. de pages 347
Format 18,5 x 23
Poids 600g
EAN13 9780028632001

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