High Impact Consulting

How Clients and Consultants Can Leverage Rapid Results into Long-Term Gains,New and Revised

Robert H. Schaffer

264 pages, parution le 09/04/2002 (2^eme édition)

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Résumé

In this newly revised edition of High-Impact Consulting, Robert Schaffer reveals how senior managers unwittingly collude with their consultants in perpetuating the damage from what he calls the "five fatal flaws" of conventional consulting. Drawing on his own work, he offers a tested alternative method that gets results. Schaffer identifies the key elements of effective project design and successful client-consultant relationships. He shows how to accomplish urgent short-term goals and use these "rapid cycle wins" as vehicles for sharpening management skills, strengthening work discipline, and introducing new technology. And he tells how to build on early successes in order to tackle larger accomplishments and organization-wide continuous improvement.

Contents

Preface
Acknowledgments
The Author

Pt. 1 From High-Stakes Gambling to Certain Success 1

1 Low-Yield, Conventional Consulting Versus High-Yield, High-Impact Consulting 3
2 The Five Fatal Flaws of Conventional Consulting 15
3 The Bottom-Line Results of High-Impact Consulting 33

Pt. 2 The Results-Driven Architecture of High-Impact Consulting 49

4 Define Goals in Terms of Client Results Instead of Consultant Products 51
5 Match Project Scope to What the Client Is Ready to Do 75
6 Aim for Rapid-Cycle Successes to Generate Momentum 99
7 Build a Partnership to Achieve and to Learn 121
8 Leverage Resources: More Results with Fewer Consultants 145

Pt. 3 Creating High-Impact Partnerships 163

9 Create a Contract for Collaboration Instead of a Proposal for a Job 165
10 Senior Managers Must Insist That Their People Produce the Results 185
11 Build Communication Bridges and Overcome Anxiety 203
12 Test the Shift to High-Impact Consulting: It's All Upside and Risk-Free 223
Notes 245
Index 249

L'auteur - Robert H. Schaffer

Robert H. Schaffer is the founder and Ronald N. Ashkenas is a managing partner of Robert H. Schaffer & Associates in Stamford, Connecticut. Schaffer is the author of The Breakthrough Strategy and High-Impact Consulting.

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Jossey-Bass
Auteur(s)	Robert H. Schaffer
Parution	09/04/2002
Édition	2^eme édition
Nb. de pages	264
Format	16 x 24
Couverture	Relié
Poids	525g
Intérieur	Noir et Blanc
EAN13	9780787960490
ISBN13	978-0-7879-6049-0