Windows 2000 System AdministratorŽs Black Book

Windows 2000 Product Family  2

System Requirements  4

Windows 2000 Architecture and Design  6

Memory Architecture  9

Processes and Priorities  11

Altering the Size of the Paging File  13

Moving the Paging File to a New Host Drive  15

Removing Windows Components  16

Using the Task Manager to View Application Status and Process Details  18

Launching an Application with a Non-Normal Priority  20

Changing the Priority of an Active Process  21

Changing the System’s Performance Optimization  22

Customizing the Activities of the Start Menu  23

Plug and Play  28

Security Enhancements  29

Networking Changes  30

New Services  31

Comparing Windows NT Workstation to Windows 2000 Professional  32

Comparing Windows NT Server to Windows 2000 Server  34

Demonstrating Plug and Play under Windows 2000  38

Installing a Plug and Play Device  39

Changing Display Properties without Rebooting  40

Configuring Power Management  42

Seeing the Options for IPSec  43

Viewing the Local Security Policy  44

Encrypting a File/Folder  45

Decrypting a File/Folder  46

Enabling Internet Connection Sharing  47

Using Advanced Search Tools  49

Overview  53

Concepts  55

Planning  64

Installing Active Directory in a New Domain  66

Installing Active Directory in an Existing Domain  69

Removing Active Directory  70

Installing the Active Directory Schema Utility  71

Identifying the Schema Master  72

Modifying the Schema Master Role  72

Creating a User in Active Directory  73

Working with Users  74

Working with Contacts  84

Adding a Computer in Active Directory  85

Modifying a Computer’s Properties  86

Working with Computer Accounts  86

Working with Printers  91

Working with Shared Folders  92

Working with User Groups  93

Working with Organizational Units  95

Creating a Server Object  98

Removing a Server Object from a Site  99

Enabling a Global Catalog  99

Disabling a Global Catalog  99

Moving a Domain Controller between Sites  100

Connecting to a Forest  100

Connecting to a Domain Controller  101

Working with Trust Relationships  101

Adding User Principal Name Suffixes  103

Changing a Domain Mode  103

Working with Schemas  104

Working with Classes  106

Working with Attributes  107

Working with Sites  108

Working with Subnets  109

Discovering, Assessing, and Cleansing Your Data  113

Modeling and Designing Active Directory  115

Running Windows NT and 2000 in Parallel  115

Test, Test, and Test Again  118

Cut Over and Continue Optimizing  119

Synchronizing a Windows NT Domain  120

Synchronizing a Single Windows NT Backup Domain Controller  120

Upgrading  120

Switching to Native Mode  131

Manual Installation  137

Automated Installation  137

Creating the Windows 2000 Installation Boot Disks  140

Installing Windows 2000 Using Boot Disks  141

Installing Windows 2000 from a DOS Prompt Using a CD-ROM  143

Installing Windows 2000 from Windows 3.x Using a CD-ROM  146

Installing Windows 2000 from Windows 9x, NT, or 2000 Using a CD-ROM  148

Installing Windows 2000 from a Bootable CD-ROM  151

Installing Windows 2000 from a Hard Drive  153

Creating a Distribution Folder on the Local Machine  156

Sharing the Distribution Folder  157

Creating a Distribution Folder on a Remote Machine  157

Installing from a Network Share  158

Installing from Multiple Network Shares  160

Installing the Setup Manager Wizard  162

Creating an Answer File  163

Installing Windows 2000 Using an Answer File  166

Creating a Uniqueness Database File  166

Installing Windows 2000 Using a Uniqueness Database File  168

Installing Windows 2000 Using the /Syspart Switch  168

Running the SysPrep Application Manually  169

Running the SysPrep Application Automatically after Setup  169

Installing Remote Installation Services  169

Enabling Remote Installation Preparation  171

Disabling Remote Installation Preparation  171

Viewing Clients  172

Verifying Server Operation  172

Creating a New Operating System Image  173

Modifying an Existing Operating System Image  173

Deleting an Operating System Image  174

Using Remote Installation Preparation (riprep.exe)  174

Preparing a Client for Remote Installation  175

Creating a Remote Boot Disk  175

Completing a Remote Operating System Installation  175

Accessing Resources  178

Faxing  183

File Deletion and Recovery  183

Using Offline Files  184

Moving and Copying Objects  185

Drive Letters and Mount Points  186

Disk Cleanup  187

Check Disk  188

Defragmentation  188

Drive Quotas  189

Task Manager  190

Managing Virtual Memory  196

User Profiles  198

Disabling or Enabling Autorun  202

Setting Permissions on a File  202

Configuring Advanced Permissions  203

Configuring Auditing  203

Managing Ownership  204

Enabling Fax Receiving  205

Configuring the Recycle Bin  205

Restoring a File from the Recycle Bin  206

Selecting Files for Storage Offline  206

Configuring Offline Files  207

Compressing a File or Folder to Save Drive Space  207

Decompressing a File or Folder  208

Encrypting a File or Folder  208

Decrypting a File or Folder  209

Creating a Mount Point  209

Cleaning Up a Drive  210

Testing for Errors on a Drive  210

Defragmenting a Drive  211

Configuring Quotas  211

The File Systems  214

Choosing and Implementing Windows 2000 File Systems  217

File System Management  217

Converting a Partition  220

Working with Compression  222

File and Folder Management  225

Working with Quotas  230

Working with Encryption  232

Disk Management  233

Meet the Protocols  239

TCP/IP is Where It’s At  240

Integrating with NetWare  244

Integrating with Apple Networks  244

Installing TCP/IP  245

Configuring TCP/IP  245

Installing Simple TCP/IP Services  251

Removing TCP/IP  251

Working with Servers and DNS  251

DNS Server Management  254

Working with DNS Zones  256

Setting the Aging and Scavenging Properties on a DNS Server  264

Setting the Aging and Scavenging Properties on a Zone  264

Scavenging for Stale Resource Records  265

Working with Servers and DHCP  265

Managing DHCP Servers  268

Working with DHCP Scopes  269

Working with DHCP Superscopes  271

Working with DHCP Multicast Scopes  272

Configuring DHCP Options  274

Working with Leases  275

Configuring DHCP Reservations  276

Monitoring DHCP  277

Working with WINS Servers  279

Viewing WINS Information  284

Setting Up and Managing WINS Replication  286

Working with Internet Information Services  289

Working with the File Transfer Protocol Service  293

Working with Routers  296

Working with Routing Protocols  297

Testing TCP/IP  300

Working with NetBEUI  302

Working with NWLink  303

Connecting to a Novell NetWare Server  305

Installing Services for the Macintosh  306

Important Windows 2000 Boot Files  310

Windows 2000 Bootup–Step by Step  310

Using the Windows 2000 Boot Menu  317

Modifying the Windows 2000 Boot Menu  317

Working with Hardware Profiles  321

Working with System Devices  323

Modifying System Services for Hardware Profiles  324

Managing Services  325

Building a Minimal Boot Disk  330

Manually Shutting Down Windows 2000  331

Manually Rebooting Windows 2000  331

Microsoft Management Console  338

Control Panel Tools  350

Creating a Custom MMC Console  361

Viewing System Information  362

Viewing and Managing Local Shares  363

Using the Event Viewer  364

Managing Licensing  365

Working with Services  366

Enabling Accessibility Options  367

Troubleshooting a Device  368

Adding New Hardware  369

Removing a Device Permanently  370

Rejecting or Unplugging a Device Temporarily  370

Installing New Applications  371

Removing an Installed Application  371

Changing Installed Windows Components  372

Changing Display and Desktop Settings  372

Configuring Regional Settings  373

Scheduling a Task  374

Configuring a Sound Scheme  375

Setting Driver Signing Options  376

Creating Hardware Profiles  377

Manipulating the Windows 2000 Registry  382

Popular Registry Tools  386

Working with Registry Keys and Values  389

Backing Up the Registry  402

Restoring the Registry  403

Finding Registry Information  404

Modifying the Registry  405

Basic Disks Versus Dynamic Disks  438

Disk Mirroring and Disk Duplexing  439

RAID: Software Versus Hardware  439

Windows 2000 Repair and Recovery Techniques  440

Managing Disks  442

Managing Partitions  443

Managing Volumes  446

Importing Disks from Another System  452

Managing Backup and Recovery  453

Working with Clusters  455

IntelliMirror Overview  464

Remote Installation Services  470

IntelliMirror Scenarios  473

Total Cost of Ownership  474

Enhancement through Systems Management Server  475

Installing Remote Installation Services  477

Configuring RIS  480

Using RIPrep to Create a Custom Installation Image  482

Configuring Folder Redirection  483

Defining a Network Share-Hosted Home Folder  484

Creating a Roaming User Profile  485

Adding a Software Package to Group Policy  485

WScript  490

CScript  491

AT and WinAT  494

Task Scheduler  495

Working with Scripts  496

Working with the Task Scheduler Service  500

Using the AT Command  501

Using the WinAT Command  502

Using the Windows 2000 Task Scheduler  504

Building and Using Baselines  508

Resource Kit Tools  508

Network Monitor  509

Working with Network Monitor  513

Working with the Performance Application  517

Working with Events  528

Environment Subsystems  534

Execution Priorities  545

Troubleshooting Application Problems  546

Software Installation  548

Terminating an Active Application  551

Altering the Security Context for an Application  551

Watching Win16 Applications as They Are Launched into the Same WOW VM  552

Terminating an Active WOW Process  553

Launching Win16 Applications in Distinct Memory Spaces  553

Verifying Win16 Applications Are Launched into Distinct WOW VMs  554

Creating and Using Custom DOS VM Startup Files  555

Customizing the Memory Configuration of a DOS VM  556

Changing the Priority of an Active Process  557

Changing the Priority of an Active Kernel Mode Process  557

Launching an Application with a Non-Normal Priority  558

Installing Software via Add/Remove Programs  559

Uninstalling Applications  559

Printers and Networks  564

Fixing Printer Problems  565

Creating a Parallel Port Printer  567

Creating a Serial Port Printer  568

Creating a Server Shared Printer  569

Creating a TCP/IP Port Printer  569

Creating a Network-Attached Printer  570

Publishing a Printer in Active Directory  571

Pausing a Printer  571

Selecting the Default Printer  571

Sharing a Printer  572

Setting a Printer to Work Offline  572

Setting Printing Security  572

Auditing Printers  573

Deleting a Printer  573

Restarting a Stalled Print Job  573

Pausing a Print Job  574

Removing a Print Job  574

Deleting All Print Jobs  574

Taking Ownership of a Printer  574

Creating a Printing Pool  575

Configuring Multiple Printers for a Single Device  576

Scheduling Printing  576

Configuring Printer Priorities  577

Using Separator Pages  577

Installing Multiple OS-Specific Drivers  578

Updating the Printer Driver  578

Printing to a Printer from a Command Line  579

Managing Printers  579

Stopping the Spooler Service  581

Starting the Spooler Service  581

Setting Printing Preferences  582

Monitoring Printer Queue Performance  583

Tracking Printer Usage  583

Keeping a Copy of Print Jobs  584

Modifying the Print Spool Folder Location  584

Enabling Completed Print Job Notification  585

Disabling Completed Print Job Notification  585

Viewing Printer Driver Files  585

Setting Printer Priorities  586

Kerberos Version 5  588

Working with Hot Fixes and Service Packs  590

Auditing for Security  591

About Organizational Security Policies  593

Encrypting File System (EFS)  600

Controlling Objects  602

Granting Domain Controller Logon Permission  604

Using Audit Policies  605

Working with Encryption  607

Working with Security Templates  612

Working with Service Packs  613

Remote Control versus Remote Access  618

Terminal Services  618

Remote Access  626

Phone And Modem Options  634

Installing Terminal Services  635

Creating a Network Distribution Point for Terminal Services  638

Creating Terminal Services Installation Disk Sets  638

Installing the Terminal Services Client Software  639

Connecting to a Terminal Services Server from a Terminal Services Client  639

Creating a Dial-Up To Private Network Connection Object  640

Creating a Dial-Up To The Internet Connection Object  641

Creating a Connect To A Private Network Through The Internet
Connection Object  642

Creating an Accept Incoming Connections Connection Object  643

Creating a Connect Directly To Another Computer Connection Object  643

Troubleshooting 101  646

Event Viewer  647

Troubleshooting  649

Booting  650

Registry Tools from the Windows 2000 Resource Kits  658

The Recovery Console  659

Troubleshooting Documentation  659

Creating the Four Setup Boot Floppies  661

Creating an Emergency Repair Disk  661

Using Startup File Repair  662

Searching the Registry Using REGEDIT  662

Saving a Registry Key  663

Restoring a Registry Key  663

Viewing the Security Settings on Registry Keys  664

Using the Event Viewer  664

Booting Windows 2000 into Safe Mode  665

Booting Using the Last Known Good Configuration  665

Installing the Recovery Console  666