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The Practice of System and Network Administration
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The Practice of System and Network Administration

The Practice of System and Network Administration

Christine Hogan, Thomas A. Limoncelli

774 pages, parution le 01/09/2001

Résumé

This book describes the best practices of system and network administration, independent of specific platforms or technologies. It features six key principles of site design and support practices: simplicity, clarity, generality, automation, communication, and basics first. It examines the major areas of responsibility for system administrators within the context of these principles. The book also discusses change management and revision control, server upgrades, maintenance windows, and service conversions. You will find experience-based advice on topics such as:
  • The key elements your networks/systems need that will make all other services run better
  • Building and running reliable, scalable services, including email, printing, and remote access
  • Creating security policies and enforcing them
  • Upgrading thousands of hosts without creating havoc
  • Planning for and performing flawless scheduled maintenance windows
  • Superior helpdesks, customer care, and avoiding the temporary fix trap
  • Building data centers that prevent problems
  • Designing networks for speed and reliability
  • Email scaling and security issues
  • Why building a backup system isn't about backups
  • Monitoring what you have and predicting what you will need
  • How to stay technical and how not to be pushed into management

And there's more! When was the last time you read a book that dealt with:

  • Real-world technical management issues, including morale, organization building, coaching,positive visibility, and communicating with nontechnical management
  • Personal skill techniques, including our secrets for getting more done each day, dealing with less technical people, ethical dilemmas, managing your boss, and loving your job
  • System administration salary negotiation tips—the first book that includes this topic!

Chapters are divided into The Basics and The Icing. The Basics are those key elements that, when done right, make every other aspect of the job easier. Things like starting all new hosts with the same configuration and picking the right things to automate first. The Icing sections contain all those powerful things that can be done on top of the basics to wow customers and managers. Do the basics first. The icing is a vision for the future that usually only comes with decades of experience.

Contents

Preface
About the authors
I: The Principles
1: Desktops
2: Servers
3: Services
4: Debugging
5: Fixing Things Once
6: Namespaces
7: Security Policy
8: Data Integrity and Disaster Planning
9: Ethics
II: The Processes
10: Change Management and Revision Control
11: Server Upgrades
12: Maintenance Windows
13: Service Conversions
14: Centralization and Decentralization
III: The Practice
15: Helpdesks
16: Customer Care
17: Data Centers
18: Networks
19: Email Service
20: Print Service
21: Backup and Restore
22: Remote Access Service
23: Software Depot Service
24: Service Monitoring
IV: Management
25: Organizational Structures
26: Perception and Visibility
27: Being Happy
28: A Guide for Technical Managers
29: A Guide for Non-Technical Managers
30: Hiring System Administrators
31: Firing System Administrators
V: End Matter
32: Conclusion
A: The Many Roles of a SA
B: What to do when

L'auteur - Thomas A. Limoncelli

Thomas A. Limoncelli a plus de quinze années d'expérience en administration système à son compteur. Depuis 2003, il anime dans le monde entier des ateliers de gestion du temps dans le cadre de diverses conférences. Il a fréquenté des entreprises de toutes les tailles, parmi lesquelles Bell Labs et AT & T. Son premier livre, The Practice of System and Network Administration (Addison Wesley), est désormais un classique de l'administration système.

Autres livres de Thomas A. Limoncelli

Caractéristiques techniques

  PAPIER
Éditeur(s) Addison Wesley
Auteur(s) Christine Hogan, Thomas A. Limoncelli
Parution 01/09/2001
Nb. de pages 774
Format 18,6 x 23,4
Couverture Broché
Poids 1189g
Intérieur Noir et Blanc
EAN13 9780201702712
ISBN13 978-0-201-70271-2

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