Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
MCDST Self-Paced Training Kit (Exam 70-271)
Walter Glenn, Michael Simpson - Collection Training Kit
Résumé
All new, all-in-one exam prep, practice, and review for the skills measured by MCDST EXAM 70-271-and on the job
Announcing an all-new MCDST TRAINING KIT designed to help maximize your performance on EXAM 70-271, one of two required exams for the new Microsoft Desktop Support Technician Certification. This kit packs the tools and features exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job.
Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services.
Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers-including pointers back to the book for further study. You also get a 180-day evaluation version of Windows XP software and other resources on CD-ROM-making this kit an exceptional value and a great career investment.
L'auteur - Walter Glenn
Walter Glenn is a veteran of more than 17 years in the computer industry. He works in Huntsville, Alabama as a consultant, trainer, and writer. Walter is a Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT). He is the author of numerous computer-related books whose titles include Exchange 2003 Server Administrator's Companion (Microsoft Press), Outlook® Pocket Guide (O'Reilly), Word Pocket Guide (O'Reilly), Windows XP Tips and Techniques (Osborne/McGraw-Hill), MCSE Exchange 2000 Server Study Guide (Sybex), MCSE Guide to Microsoft Windows 2000 Networking (Course Technology), and Word 2000 in a Nutshell (O'Reilly). Walter has also written online MCSE prep courses for Digital Think and prepared online technical resources for Microsoft.
Sommaire
- Learn at Your Own Pace
- Introduction to Desktop Support
- Installing Windows XP
- Supporting Local Users and Groups
- Supporting the Windows Desktop
- Supporting Windows XP File and Folder Access
- Installing and Managing Hardware
- Supporting Display Devices, I/O Devices, and ACPI
- Supporting Storage Devices in Windows XP
- Managing Local and Network Printers
- Supporting Network Connectivity
- Supporting Internet Explorer in Windows XP
- Monitoring System Performance in Windows XP
- Prepare for the Exam
- Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers Configuring and Troubleshooting the Desktop and User
- Environments
- Troubleshooting Network Protocols and Services
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Microsoft Press |
| Auteur(s) | Walter Glenn, Michael Simpson |
| Collection | Training Kit |
| Parution | 20/08/2004 |
| Nb. de pages | 850 |
| Format | 19 x 23,5 |
| Couverture | Relié |
| Poids | 1755g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780735620650 |
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