Sams Teach yourself ACT! 2000

10 minutes is all you need to team how to:

• Keep track of sales opportunities
  
• Synchronize your desktop with your PDA
  
• Schedule a meeting
  
• Create follow-up letters using mail merge
  
• Browse the Internet with ACT!
  
• Print custom contact reports
  
• Organize contacts in a sales-oriented database
  
• Customize the program to supercharge your sales
  
• Send and receive faxes and email

Table of contents

Introduction

Part 1: Getting ACT! 2000 Up and Running

Chapter 1: Getting Started

Chapter 2: Creating a New Database

Part 2: Managing Contacts with ACT!2000

Chapter 3: Adding Contacts

Chapter 4: Data-Entry Shortcuts

Chapter 5: Adding Your Own Database Fields

Chapter 6: Viewing a Contact Database

Chapter 7: Editing Contact Information

Chapter 8: Finding a Contact

Chapter 9: Grouping a Contact

Chapter 10: Creating and Printing Contact Reports

Part 3: Keeping Time on Your Side with ACT! 2000

Chapter 11: Scheduling and Making Calls

Chapter 12: Scheduling Meetings and To-Do Activities

Chapter 13: Managing Your Schedule

Chapter 14: Using the Calendars

Part 4: Using ACT! 2000 as a Communications Tool

Chapter 15: Sending Email Messages

Chapter 16: Handling Messages

Chapter 17: Sending a Fax

Chapter 18: Using ACT! 2000 with the Internet

Part 5: Corresponding with ACT! 2000

Chapter 19: Creating Documents

Chapter 20: Editing Documents

Chapter 21: Formatting and Printing a Document

Chapter 22: Creating Form Letters

Part 6: Keeping House with ACT! 2000

Chapter 23: Maintaining Your Database

Chapter 24: Using ACT! 2000 for sales Management

Chapter 25: Costomizing ACT 2000!

Index