Offshore Outsourcing of IT Work

Client and Supplier Perspectives

Mary C. Lacity, Joseph Rottman

288 pages, parution le 15/02/2008

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Résumé

This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.

L'auteur - Mary C. Lacity

Dr. Mary C. Lacity is a Professor of Information Systems at the University of Missouri-St. Louis, Research Affiliate at Templeton College, Oxford University, and Doctoral Faculty Advisor at Washington University. Her research interests focus on IT management practices in the areas of sourcing, IT privatization, relationship management, and project management. She has conducted case studies in over 100 organizations and has surveyed both US and European IT managers on their management practices. She has given executive seminars world-wide and has served as an expert witness for the US Congress. She was the recipient of the 2000 World Outsourcing Achievement Award sponsored by PricewaterhouseCoopers and Michael Corbett and Associates. She has published five books and 50 scholarly papers. Her articles have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, IEEE Computer, Communications of the ACM and many other academic and practitioner outlets. She is Senior Editor for MIS Quarterly Executive and US Editor of the Journal of Information Technology.

L'auteur - Joseph Rottman

Dr JOSEPH ROTTMAN is an Assistant Professor of Information Systems at the University of Missouri-St Louis, USA. He earned his Doctor of Science in Information Management from Washington University. He has conducted research and has spoken internationally on global sourcing, innovation diffusion, and public sector IT. He has been engaged by Fortune 500 companies to assess their global sourcing strategies as well as public sector organizations seeking strategic leadership. His publications have appeared in the Sloan Management Review, IEEE Computer, MIS Quarterly Executive, Journal of Information Technology, and Information and Management.

Sommaire

Overview of Offshore Outsourcing of IT Work
Managing Knowledge Transfer and Protection of Intellectual Property: Evidence from an Industrial Equipment Manufacturer
Managing Offshore Project: Evidence from a Fortune 500 Biotechnology Company
Migration from Tactical to Strategic Outsourcing: Evidence from a Fortune 500 Retailer
Client Lessons: Proven Practices for Managing Offshore
Supplier Lessons: Managing Growth
Future Trends

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Palgrave
Auteur(s)	Mary C. Lacity, Joseph Rottman
Parution	15/02/2008
Nb. de pages	288
Format	15,5 x 23,5
Couverture	Relié
Intérieur	Noir et Blanc
EAN13	9780230521858
ISBN13	978-0-230-52185-8