Network Analysis and Troubleshooting

Network Analysis and Troubleshooting uses a proven
"bottom-up" troubleshooting methodology that examines in detail each
network layer--physical, data link, network, transport, session, presentation,
and application--revealing the problems and solutions specific to each layer.
This book also discusses the role of the protocol analyzer to measure and
baseline throughput and latency, identify bottlenecks, and determine server and
client response times. Numerous practical tips, diagrams, case studies, and
trace file snapshots illustrate important concepts and techniques.

You will find essential information on such topics as:

• Wiring and cable testing issues
  
• Transmission encoding techniques
  
• Dissecting the IEEE 48-bit MAC address
  
• The impact of different types of broadcast traffic
  
• Operational details and analysis considerations for switches
  
• Ethernet and Token Ring operational details and analysis
  
• The IEEE 802.2 LLC protocol (explored in full)
  
• Datagrams and routing
  
• IP specifics, including addressing, subnets, and the role of ICMP
  
• IPX operation and analysis
  
• UDP, TCP, SPX, and SPX II protocol analysis
  
• How different protocols find resources via NetBIOS, SAP, and DNS
  
• Logon sequencing for various protocol stacks
  
• DHCP, SMB, NCP, NFS, FTP, HTTP, and NT Browse protocol analysis and
  troubleshooting
  
• Baselining throughput and latency, including understanding the "latency
  wedge"

The CD-ROM provides Request for Comments (RFCs) in both hypertext and
original formats, Internet Drafts, a computing and networking dictionary,
Organizationally Unique Identifiers (OUIs, also known as network adapter vendor
IDs), an IP Subnet Calculator, a protocol encapsulation chart, and more. The
CD-ROM also includes a full-text search engine for all of the CD contents,
including the RFCs.

Table of contents

Preface
Chapter 1: Introduction
Chapter 2: Analyzing and Troubleshooting the Physical Layer
Chapter 3: Analyzing and Troubleshooting the Data Link Layer
Chapter 4: Analyzing and Troubleshooting the Network Layer
Chapter 5: Analyzing and Troubleshooting the Transport Layer
Chapter 6: Analyzing and Troubleshooting the Session Layer
Chapter 7: Analyzing and Troubleshooting the Presentation Layer
Chapter 8: Analyzing and Troubleshooting the Application Layer
Chapter 9: Measuring and Analyzing Throughput and Latency
Appendix A: Resources and References
Appendix B: Hex-Decimal-Binary Conversion Table
Glossary
Index