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MCDST Guide to Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
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MCDST Guide to Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

MCDST Guide to Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Exam #70-271

James Michael Stewart - Collection Course Technology

623 pages, parution le 31/12/2004

Résumé

MCDST Guide to Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System prepares students for the real-world challenges of being a desktop support technician. Extensive coverage includes attended and unattended Windows XP installations, user accounts and resources, security, and troubleshooting tips. Activities are interspersed throughout each chapter to provide the proper balance of conceptual material and hands-on reinforcement. Case projects at the end of each chapter enable students to take the role of a desktop support technician and make decisions and troubleshoot real-life problems.

Key Features:

  • Content maps fully to MCDST Certification Exam #70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • Review Questions, Activities, and Case Projects reinforce concepts, sharpen skills, and prepare students for certification
  • Test preparation software mimics the exam environment with more than 100 questions
  • "In the Workplace" feature provides hints about the real-life duties of a desktop support technician

L'auteur - James Michael Stewart

James Michael Stewart (Security+, CISSP) is a full-time writer, trainer, and researcher for Impact Online, an independent courseware development company located in Austin, Texas. He has authored over 40 books, as well as written articles for numerous publications, including C|Net, InfoWorld, and Windows NT Magazine.

Sommaire

  • Introduction
  • Planning the Installation of Windows XP
  • Attended and Unattended Installations and Troubleshooting
  • Upgrading from a Previous Version of Windows
  • Troubleshoot System Startup and User Logon Problems
  • User Environment and Multiple Languages
  • Configure and Troubleshoot Local User and Croup Accounts
  • Troubleshoot Security Settings and Local Security Policy
  • Troubleshooting Storage Devices and Display Devices
  • Troubleshooting Power Management and I/O Devices
  • Collect and Analyze System Performance Data
  • Managing Access to Shared File System Resources
  • Network Printing and Offline Files
  • Troubleshoot TCP/IP
  • Troubleshooting Remote Connections
  • Internet Explorer and Remote Connectivity Tools
  • Practice Exam
  • Glossary
  • Index
Voir tout
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Caractéristiques techniques

  PAPIER
Éditeur(s) Thomson
Auteur(s) James Michael Stewart
Collection Course Technology
Parution 31/12/2004
Nb. de pages 623
Format 19 x 23,5
Couverture Broché
Poids 1087g
Intérieur Noir et Blanc
EAN13 9780619216047
ISBN13 978-0-619-21604-7

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