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MCDST 70-271 &70-272
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MCDST 70-271 &70-272

MCDST 70-271 &70-272

Exam Cram 2 Bundle

Diana Huggins, Felicia K. Buckingham, Dan Balter, Philip Wiest, Ed Tittel - Collection Exam Cram

870 pages, parution le 18/10/2004

Résumé

Are you studying for the 70-271 or 70-272 Microsoft Certified Desktop Support Technician (MCDST) certification exams and need a little extra help? This Exam Cram 2 bundle features study guides on supporting users, troubleshooting a Windows XP operating system and troubleshooting desktop applications on a Windows XP operating system. Both books focus on exactly what you need to know to pass the exams and are ideal supplements to classes and other training materials. Already know Windows XP and simply need to practice before the exams?

This Exam Cram 2 bundle will also work for you. Over 400 practice questions with detailed answer keys are included on a CD-ROM. "Cram Sheet" tear cards are also included for last-minute reviews of key facts. These study guides are perfect for the soon-to-be certified or for the already-certified who need a solid reference book.

L'auteur - Diana Huggins

Diana Huggins is currently an independent contractor providing both technical writing and consulting services. Prior to this, she worked as a senior systems consultant. Some of the projects she worked on include a security review of Microsoft's official curriculum, content development for private companies, as well as network infrastructure design and implementation projects. Diana's main focus over the past few years has been on writing certification study guides. To complement her efforts, she also spends a portion of her time consulting for small- to medium-sized companies in a variety of areas and continues to work as an independent technical trainer. Diana currently has her Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT), along with several other certifications from different vendors. Although her focus is on the Information Technology industry, she also holds a bachelor's degree in education. Diana runs her own company, DKB Consulting Services. The main focus of the company is on developing certification training courseware and online practice exams, as well as content delivery.

L'auteur - Felicia K. Buckingham

Felicia K. Buckingham est experte en programmation Excel et fondatrice de FKB Consulting.

L'auteur - Dan Balter

Dan Balter, Chief Technology Officer for Info Technology Partners, Inc., is an independent consultant and trainer for corporate and government clients. He has authored more than 250 computer training videos and has co-authored several books.

L'auteur - Philip Wiest

Philip Wiest is a nationally known professional technical trainer who has presented 2500 Cisco and Microsoft seminars and workshops since 1989 throughout the United States, Canada, the United Kingdom, and Australia. Ed Tittel, Series Editor of the Training Guides and the Exam Cram 2 Series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications.

L'auteur - Ed Tittel

Ed Tittel est un vétéran de l'industrie informatique, où il évolue depuis 27 ans. Auteur et consultant, Ed a plus de 130 ouvrages à son actif.

Autres livres de Ed Tittel

Sommaire

MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System

  • Configuring, Customizing, and Troubleshooting the Operating System
  • Configuring, Customizing, and Troubleshooting Internet Explorer
  • Configuring, Customizing, and Troubleshooting Outlook Express
  • Configuring, Customizing, and Troubleshooting Office Applications
  • Configuring, Customizing, and Managing Outlook
  • Configuring and Troubleshooting Hardware
  • Configuring and Troubleshooting Network Connectivity
  • Configuring and Managing Application Security
  • Identifying and Responding to Security Incidents
  • Practice Exam #1
  • Answer Key for Practice Exam #1
  • Practice Exam #2
  • Answer Key for Practice Exam #2
  • Appendix A: Need to Know More?
  • Appendix B: CD Contents and Installation Instructions

MCDST 70-271 Exam Cram 2: Supporting Users & Troubleshooting a Windows XP Operating System

  • Self-Assessment
  • Installing the Windows XP Desktop Operating System
  • Configuring and Troubleshooting Resources
  • Managing and Troubleshooting Desktop Storage
  • Setting Up and Troubleshooting Hardware Components and Device Drivers
  • Managing and Troubleshooting User and Desktop Settings
  • Troubleshooting Local Security, System Startup, and User Logon Problems
  • Monitoring and Analyzing Operating System Performance
  • Managing and Troubleshooting Network Protocols and Services
  • Practice Exam 1
  • Answer Key for Practice Exam 1
  • Practice Exam 2
  • Answers to Practice Exam 2
  • Appendix A: What's on the CD?
  • Appendix B: Need to Know More?
Voir tout
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Caractéristiques techniques

  PAPIER
Éditeur(s) Que
Auteur(s) Diana Huggins, Felicia K. Buckingham, Dan Balter, Philip Wiest, Ed Tittel
Collection Exam Cram
Parution 18/10/2004
Nb. de pages 870
Format 15 x 23
Couverture Broché
Poids 1235g
Intérieur Noir et Blanc
EAN13 9780789731562
ISBN13 978-0-7897-3156-2

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