Designing Web Usability

Users experience the usability of a site before they have committed to using it and before they have spent any money on potential purchases. The Web is the ultimate environment for empowerment. He or she who clicks the mouse decides everything.

In this landmark design reference, the world's acknowledged authority on Web usability, Jakob Nielsen, shares with you the full weight of his wisdom and experience. From content and page design to designing for ease of navigation and users with disabilities, Jakob Nielsen delivers complete direction on how to connect with any Web user, in any situation.

Topics include:

• Site Design: home pages, navigation, search capabilities
  
• Page Design: cross-platform design, response times, linking, frames
  
• Content Design: writing for comprehension, writing with credibility, using artwork/photos, audio and video, animation, multimedia
  
• Intranet Design: information infrastructures, employee productivity, extranets
  
• Designing for Users with Disabilities: visual, auditory, speech, motor, cognitive, assistive technologies
  
• Designing for an International Audience: translations, multilingual sites, regional/cultural differences
  
• Where the Web is Headed: options for the future including information applicances, Web browsers, restructuring the media space
  What visitors respond to, and how they respond to it.

Table of contents

Preface

Chapter 1: Introduction: Why Web Usability?

Chapter 2: Page Design

Chapter 3: Content Design

Chapter 4: Site Design

Chapter 5: Intranet Design

Chapter 6: Accessibility for Users with Disabilities

Chapter 7: International Use: Serving A Global Audience

Chapter 8: Future Predictions: The Only Web Constant Is Change

Chapter 9: Conclusion: Simplicity in Web Design

Recommended Readings

Index