Benefits Management

Delivering Value from IS & IT Investments

John Ward, Elizabeth Daniel - Collection Wiley Series in Information Systems

400 pages, parution le 30/11/2005

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Résumé

The successful management of investments in information systems (IS) and information technology (IT) continues to be a challenge to most organisations. Studies repeatedly show that the majority of projects, even if they are implemented on-time and on-budget, are still judged to be unsuccessful - as they do not yield the benefits that the organisation was expecting.

This book explores the causes for lack of benefit delivery and the reasons why new approaches to the management of IS/IT investments are needed. It then presents a comprehensive process, including a set of tools and frameworks that many organisations are using to increase the benefits realised from their investments. The approach enables business and IS/IT professionals to combine their collective knowledge, in order to develop integrated benefit delivery and change management plans, including realistic and achievable business cases. It demonstrates how these benefits plans can be used to improve the evaluation and implementation of investments and hence increase the ability of organisations of all types to obtain greater value from the use of IS/IT.

Written in the same practical, straightforward way as John Ward's previous highly successful book, Strategic Planning for Information Systems (also in this series), Benefits Management: Delivering Value from IS and IT Investments will prove valuable and informative to business managers and IS/IT professionals as well as academics and students.

L'auteur - John Ward

JOHN WARD is Professor of Strategic Information Systems and Director of the Information Systems Research Centre at Cranfield University, School of Management. Before joining Cranfield in 1984, he worked in industry for 15 years and he currently acts as a consultant to a number of major organisations. He has served two terms as President of the UK Academy for Information Systems and been a member of its board since its establishment in 1994.

Sommaire

The Challenge of IS/IT Investments
Understanding the Strategic Context
The Foundations of Benefits Management
Establishing the Why, What and How
Building the Business Case
Stakeholder and Change Management
Implementing a Benefits Management Approach
The Importance of Context
From Projects to Programmes to Portfolios
Creating a Better Future

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	John Ward, Elizabeth Daniel
Collection	Wiley Series in Information Systems
Parution	30/11/2005
Nb. de pages	400
Format	16 x 24
Couverture	Relié
Poids	740g
Intérieur	Noir et Blanc
EAN13	9780470094631
ISBN13	978-0-470-09463-1