The Power of Ultimate Six Sigma

Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total Business Excellence

Keki R. Bhote

368 pages, parution le 20/02/2003

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Résumé

One of Six Sigma's founding fathers shares his trademarked process for ensuring total quality.

Developed by Motorola and popularized by Jack Welch and GE, Six Sigma has been and remains today's hottest program for "zero defect" quality excellence. Now, part of the renowned Motorola team that started it all has succeeded like no one else at transferring the true essence of Six Sigma to the written page.

In The Power of Ultimate Six Sigma, Keki Bhote provides an accessible guidebook for applying this breakthrough management tool to every business processes, from manufacturing and customer retention to supply chain management and leadership. The book is packed with every technique and metric necessary for a fast, smooth implementation, giving readers everything they need to make their own companies world-class in their industry.

In addition, numerous case studies of benchmark companies illustrate the factors that contribute to success. Bhote includes assessment tools designed to help a company gauge its current status and measure future progress. This book is the ultimate guide to the ultimate quality assurance tool.

Contents

The Power of Ultimate Six Sigma - Evolution and Infrastructure
The Power of Ultimate Six Sigma - From Shareholder Value to Stakeholder Value
The Power of Ultimate Six Sigma - The High Octane Engines of Thrust
The Power of Ultimate Six Sigma - Applications in Major Line Functions

L'auteur - Keki R. Bhote

Keki R. Bhote L'auteur, ancien directeur de la qualité de Motorola, est président de Keki R. Bhote Associates, cabinet de conseil en qualité et amélioration de la productivité. Il a été désigné par le magazine Quality Digest comme un des gourous de la qualité aux États-Unis.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Amacom
Auteur(s)	Keki R. Bhote
Parution	20/02/2003
Nb. de pages	368
Format	16 x 23,5
Couverture	Relié
Poids	671g
Intérieur	Noir et Blanc
EAN13	9780814407592
ISBN13	978-0-8144-0759-2