Summary: the customer driven company

Review and analysis of whiteley's book

Businessnews Publishing - Collection Business book summaries

40 pages, parution le 14/09/2016

Ajouter à une liste

Expédié sous 9 jours

Livraison à partir de 0,01€ dès 35€ d'achats
Pour une livraison en France métropolitaine

QUANTITÉ

Téléchargement immédiat

Format : ePub
Sans DRM

QUANTITÉ

Résumé

The must-read summary of Richard C. Whiteley's book: "The Customer Driven Company: Moving from Talk to Action".

This complete summary of the ideas from Richard C. Whiteley's book "The Customer Driven Company" shows that customer satisfaction is the key to a long-term, successful business. In his book, the author explains the seven fundamentals of a customer driven business. Successful companies will create a consumer vision, treat their feedback seriously and learn from others who deal with customers well. They will create a culture where every employee is interested in customer satisfaction and eliminate any procedure that hampers consumer's gratification. Good businesses will not only say they care about their customers, they will show it. This summary is a must-read for any leader who wants to start focusing on customers and reaping the rewards.

Added-value of this summary:
- Save time
- Understand key concepts
- Expand your knowledge

To learn more, read "The Customer Driven Company" and discover the key to success in today's competitive economy.

Caractéristiques techniques

	PAPIER	NUMERIQUE
Éditeur(s)	Busi Book Sum
Auteur(s)	Businessnews Publishing
Collection	Business book summaries
Parution	14/09/2016	14/10/2014
Nb. de pages	40	15
Format	12 x 18	-
Couverture	Broché	-
Poids	51g	-
Contenu	-	ePub
EAN13	9782511044995	9782511018361