Second-Wave Enterprise Resource Planning Systems
Implementing for Effectiveness
Graeme Shanks, Peter Seddon, Leslie P. Willcocks
Résumé
The focus of this book is on the most important class of
enterprise system, namely Enterprise Resource Planning
(ERP) systems. Organisations typically take the decision to
employ ERP systems in an attempt to streamline existing
processes. Once these systems are in place, however, their
success depends on the effectiveness of the implementation,
and on the additional benefits that can be obtained by
further leveraging the technology. In this book, the
editors have assembled some of the world's best research on
ERP systems, with a view to providing a foundation for
second wave improvements to enterprise systems.
Written primarily for managers and consultants, this book
is also an ideal reference for business schools and
researchers.
Contents
- Introduction
- Part I. Implementation and Effectiveness: Overview
- Learning from adopters' experiences with ERP M. Lynne Markus, Sheryl Axline, David Petrie and Cornelis Tanis
- Innovating with Packaged Business Software: toward an assessment E. Burton Swanson
- A comprehensive framework for assessing and managing the benefits of enterprise systems Shari Shang and Peter B. Seddon
- The continuing ERP revolution: sustainable lessons, new modes of delivery Jeanne W. Ross, Michael R. Vitale and Leslie P. Willcocks
- Part II. From Risks To Critical Success Factors:
- Enterprise system implementation risks and controls Severin V. Grabski, Stewart A. Leech and Bai Lu
- Risk factors in Enterprise-Wide/ERP projects Mary Sumner
- A framework for understanding success and failure in Enterprise Resource Planning system implementation Christopher P. Holland and Ben Light
- Critical success factors revisited: a model for ERP project implementation Anne Parr and Graeme Shanks
- . Offsetting ERP risk through maintaining standardized application software Guy G. Gable, Taizan Chan, and Wui-Gee Tan
- Part III. From Learning to Knowledge:
- Implementing Enterprise Resource Planning systems: the role of learning from failure Judy E. Scott and Iris Vessey
- ERP projects: good or bad for SMEs? Frédéric Adam and Peter O'Doherty
- The role of the CIO and IT Function in ERP Leslie P. Willcocks and Richard Sykes
- Enterprise systems management with reference process models Michael Rosemann
- An ERP implementation case study from a knowledge transfer perspective Zoonky Lee and Jinyoul Lee
- Knowledge Integration Processes within the context of Enterprise Resource Planning systems implementation Jimmy Huang, Sue Newell and Robert Galliers
- Part IV. Cultural Aspects of Enterprise Systems:
- An exploratory analysis of the sources and nature of misfits in ERP implementations Sia Siew Kien and Christina Soh
- Implementing Enterprise Resource Packages? Consider different organisational and national cultures! Marina Krumbholz, Julia Galliers and Neil A. M. Maiden
- Part V. Future Directions:
- Continuity versus discontinuity: weighing the future for ERP packages M. Lynne Markus, David Petrie and Sheryl Axline.
L'auteur - Leslie P. Willcocks
Dr. Leslie P. Willcocks is Professor in the area of technology work and globalization at London School of Economics and Political Science, Associate Fellow at Templeton College, Oxford, and holds visiting chairs at Melbourne and Erasmus universities. His doctorate is from Cambridge University and he has been for the last 16 years Editor-in-Chief of the Journal of Information Technology. He is co-author of 25 books, and has published over 160 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, MISQ Executive, Journal of Management Studies, Communications of the ACM, and Journal of Strategic Information Systems. In February 2001, he won the PriceWaterhouseCoopers/Michael Corbett Associates World Outsourcing Achievement Award for his contribution to this field. He is a regular keynote speaker at international practitioner and academic conferences, has extensive consulting experience, and is regularly retained as adviser by major corporations and government institutions.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Cambridge University Press |
| Auteur(s) | Graeme Shanks, Peter Seddon, Leslie P. Willcocks |
| Parution | 30/09/2003 |
| Nb. de pages | 450 |
| Format | 18 x 25 |
| Couverture | Relié |
| Poids | 1130g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780521819022 |
| ISBN13 | 978-0-521-81902-2 |
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