Proven Portals

Best Practices for Planning, Designing, and Developing Enterprise Portals

Dan Sullivan

196 pages, parution le 07/10/2003

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Résumé

This book is chock-full of valuable knowledge and practical advice on implementing portals. Dan Sullivan once again gives us comprehensive information and useful techniques for delivering what's become a business staple. A must-read for practitioners and managers alike!
Jill Dyché; Partner, Baseline Consulting Group

Increasingly, corporations are turning to portals to foster more integrated, Web-based user experiences for employees, customers, and vendors. By providing collaborative, personalized environments and adaptive workspaces, portals allow businesses to better acquire, serve, and retain customers; more effectively manage production and sales; and empower their staff with instant access to critical information. Focusing on critical elements of portal implementations, Proven Portals combines design principles with a series of in-depth case studies exploring how innovative enterprises, from NASA and Johnson Controls to CARE Canada and Empire Blue Cross Blue Shield, have successfully deployed portal technologies to reap significant rewards.

In this book the author shares proven strategies for:

Organizing information in an intuitive, coherent manner
Creating a modular, adaptable framework for application integration
Developing a robust, scalable architecture
Improving search and navigation
Implementing collaboration an content management

Filled with best practices developed by leading organizations and portal designers, this book provides practical advice for:

Leveraging portals to better serve customers
Delivering business intelligence across the organization
Deploying effective knowledge management systems
Ensuring adoption by end users
Measuring a portal's return on investment

Portals are revolutionizing the way businesses handle e-commerce, customer relationships, and business intelligence. Proven Portals gives IT managers the foundation they need to plan, design, and develop enterprise portals for maximum customer satisfaction, improved analytics on demand, and more rigorous knowledge management.

Principles of portal design
- Creating Frameworks for Organizing Information
- Using a Three-tier architecture
- Using a Framework for Application Integration
- Measuring Portal Return on Investment: A Crash Course
The variety of portals
- Characteristics of Effective E-Commerce Portals
- Delivering Business Intelligence and Analytics on Demand
- Effective Knowledge Management Techniques
Building your own proven portal
- Five common Themes in Proven Portals
- Implementing Your Proven Portal

Conclusion
References
Bibliography
Index

L'auteur - Dan Sullivan

Dan Sullivan, Director of Data Warehousing at Computer Resource Team Inc., designs business intelligence solutions for a variety of industries. He has 15 years of experience in developing natural language processing and database applications and is widely published on data warehousing and text analysis for business intelligence.

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Addison Wesley
Auteur(s)	Dan Sullivan
Parution	07/10/2003
Nb. de pages	196
Format	17,5 x 23,5
Couverture	Broché
Poids	436g
Intérieur	Noir et Blanc
EAN13	9780321125200
ISBN13	978-0-321-12520-0