Operations Management for MBAs

Scott Shafer, Jack R. Meredith

460 pages, parution le 20/03/2006 (3^eme édition)

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Résumé

What every MBA needs to know about OM

Operations is one of the most important factors in whether an organization survives in the international marketplace. While not everyone will be solving quantitative operations problems, every manager will confront important operations issues that will have a critical impact on the success of their organizations.

Revised to reflect the growing importance of soft and hard technologies, as well as the rise of service organizations and the global economy, this Third Edition of Jack Meredith and Scott Shafer's Operations Management for MBAs focuses on what MBAs need to know about operations in their careers. This includes:

Six sigma improvement projects
Project management
Enterprise resource planning
Lean management
Outsourcing and offshoring
Supply chain management
Process design and planning

Emphasizing the strategic role of these operations topics, the authors keep the needs of marketing, finance and other majors in mind, and show how a basic understanding of operations is important to all career paths. The text's clear and concise overview of key concepts makes it the perfect complement to cases and readings on OM.

New Features of the Third Edition

New chapter on Six Sigma.
Expanded coverage of ERP, lean manufacturing, and outsourcing.
A stronger emphasis on the strategic role of operations topics, including more strategic examples and expanded material in Chapter 2: Strategy, Operations, and Global Competitiveness.
New appendix on Crystal Ball with two solved example problems.
More service examples throughout the text.
New international examples, as well as many revised problems and cases with an international focus.

Sommaire

The Nature of Operations
Strategy,k Operations, and Global Competitiveness
Process Planning and Design
Six Sigma for Process and Quality Improvement
Capacity and Location Planning
Schedule Management
Supply Chain Management
Supplement. The Beer Game
Inventory Management
Enterprise Resource Planning
Lean Management
Project Management
Appendix: Risk Analysis Using Crystal Ball 2000

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Scott Shafer, Jack R. Meredith
Parution	20/03/2006
Édition	3^eme édition
Nb. de pages	460
Format	20 x 25,5
Couverture	Broché
Poids	720g
Intérieur	Noir et Blanc
EAN13	9780471351429
ISBN13	978-0-471-35142-9