Manager's guide to performance reviews

Robert Bacal

240 pages, parution le 22/09/2003

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Résumé

Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level.

All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their organizations.

For both managers and employees, performance reviews are too often viewed as negative and disciplinary. The Manager's Guide to Performance Reviewshelps managers instead make reviews both positive and proactive. It provides a step-by-step process for administering an effective performance review, one that will meet the organization's needs for employee appraisal while giving employees an honest sense of how they are performing and where they could improve. Also examined are various approaches to performance reviews, different forms and techniques, and more.

A table of two performance reviews
Performance reviews in the scheme of things
Understanding performance - Good and bad
Documenting performance and rating and ranking systems
Documenting performance - Narrative, critical incident, MBO, 360-degree feedback, and other methods
Performance planning - The answer to almost any review problem
Review meetings, step by step
Diagnosing, problem solving, and ongoing communication
Essential communication skills
The rewards and punishment dilemma
Reviews with employees of different stripes
Facing real-word problems
Appendices
Index

L'auteur - Robert Bacal

Robert Bacal dirige deux entreprises, Bacal & Associates, un cabinet de conseil et de formation et The Institute For Cooperative Communication, une entreprise virtuelle qui s'est fixee pour mission la creation de programmes de formation visant a developper des methodes de communication plus efficaces et plus harmonieuses pour la vie privee et professionnelle.
Titulaire d'un diplome de psychologie appliquee, Robert Bacal exerce depuis vingt ans ses fonctions d'enseignant, de formateur, d'expert conseil et d'auteur en techniques de management.

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Robert Bacal
Parution	22/09/2003
Nb. de pages	240
Format	15,3 x 23
Couverture	Broché
Poids	360g
Intérieur	Noir et Blanc
EAN13	9780071421737
ISBN13	978-0-07-142173-7