IT Manager's Handbook
Getting Your New Job Done
Bill Holtsnider, Brian D. Jaffe
Résumé
Features:
- Provides practical, easily accessible management advice
specifically for new IT managers.
- Organizes information modularly, so you can delve
directly into the topics that you need to understand.
- Brings you up-to-speed on the business practices that
are most critical to effective IT operations: recruiting,
resource planning, working with vendors, and more.
- Provides a unique management perspective on the
technical issues with the heaviest business ramifications:
e-commerce, remote access, system security, LAN/WAN
management, intranets, disaster recovery, and more.
- Includes pointers to additional resources, on the Web
and in print, that you can turn to for more information on
particular topics.
- Preface
- Chapter 1. What is an IT Manager?
- Chapter 2. Staffing Your IT Team
- Chapter 3. Managing Your IT Team
- Chapter 4. User Support Services
- Chapter 5. Managing Projects
- Chapter 6. Budgeting
- Chapter 7. IT Infrastructure Fundamentals
- Chapter 8. Hardware
- Chapter 9. Software
- Chapter 10. Data Networks
- Chapter 11. Internets/Extranets/Intranets
- Chapter 12. Enterprise Applications
- Chapter 13. Security
- Chapter 14. Disaster Recovery
L'auteur - Bill Holtsnider
Bill Holtsnider (bholtsnider@earthlink.com) is an experienced writer, educator, and software professional, with more that sixteen years experience working in the computer industry. His IT expertise includes working in such areas as biotechnology, interactive television, risk management, and software development. He is the author of several books and a wide range of technical and marketing documentation.
L'auteur - Brian D. Jaffe
Brian D. Jaffe (brian@red55.com) is a seasoned veteran in the IT community, with more than eighteen years of related experience. Throughout his tenure as an IT professional, he has worked for several Fortune 500 companies, including Bristol-Myers Squibb, Philip Morris, and Random House. Currently, he is vice president of information technology for McCann-Erickson, one of the country's leading advertising agencies, and is a contributing editor for eWeek (formerly PC Week). His articles have appeared in Computerworld, InfoWorld, and The New York Times.
Caractéristiques techniques
PAPIER | |
Éditeur(s) | Morgan Kaufmann |
Auteur(s) | Bill Holtsnider, Brian D. Jaffe |
Parution | 01/10/2000 |
Nb. de pages | 337 |
Format | 18,5 x 23,5 |
Couverture | Broché |
Poids | 628g |
Intérieur | Noir et Blanc |
EAN13 | 9781558606463 |
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