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IT Manager's Handbook
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IT Manager's Handbook

IT Manager's Handbook

Getting Your New Job Done

Bill Holtsnider, Brian D. Jaffe

337 pages, parution le 01/10/2000

Résumé

The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.

Features:

  • Provides practical, easily accessible management advice specifically for new IT managers.
  • Organizes information modularly, so you can delve directly into the topics that you need to understand.
  • Brings you up-to-speed on the business practices that are most critical to effective IT operations: recruiting, resource planning, working with vendors, and more.
  • Provides a unique management perspective on the technical issues with the heaviest business ramifications: e-commerce, remote access, system security, LAN/WAN management, intranets, disaster recovery, and more.
  • Includes pointers to additional resources, on the Web and in print, that you can turn to for more information on particular topics.
Contents
  • Preface
  • Chapter 1. What is an IT Manager?
  • Chapter 2. Staffing Your IT Team
  • Chapter 3. Managing Your IT Team
  • Chapter 4. User Support Services
  • Chapter 5. Managing Projects
  • Chapter 6. Budgeting
  • Chapter 7. IT Infrastructure Fundamentals
  • Chapter 8. Hardware
  • Chapter 9. Software
  • Chapter 10. Data Networks
  • Chapter 11. Internets/Extranets/Intranets
  • Chapter 12. Enterprise Applications
  • Chapter 13. Security
  • Chapter 14. Disaster Recovery

L'auteur - Bill Holtsnider

Bill Holtsnider (bholtsnider@earthlink.com) is an experienced writer, educator, and software professional, with more that sixteen years experience working in the computer industry. His IT expertise includes working in such areas as biotechnology, interactive television, risk management, and software development. He is the author of several books and a wide range of technical and marketing documentation.

L'auteur - Brian D. Jaffe

Brian D. Jaffe (brian@red55.com) is a seasoned veteran in the IT community, with more than eighteen years of related experience. Throughout his tenure as an IT professional, he has worked for several Fortune 500 companies, including Bristol-Myers Squibb, Philip Morris, and Random House. Currently, he is vice president of information technology for McCann-Erickson, one of the country's leading advertising agencies, and is a contributing editor for eWeek (formerly PC Week). His articles have appeared in Computerworld, InfoWorld, and The New York Times.

Caractéristiques techniques

  PAPIER
Éditeur(s) Morgan Kaufmann
Auteur(s) Bill Holtsnider, Brian D. Jaffe
Parution 01/10/2000
Nb. de pages 337
Format 18,5 x 23,5
Couverture Broché
Poids 628g
Intérieur Noir et Blanc
EAN13 9781558606463

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