Implementatition of new public management tools

I – The Development of New Public Management in Transition Countries, Michiel S. De Vries and Juraj Nemec
II – Reforming Public Governance: Some Lessons Learned, Geert Bouckaert
III – The New Public Management Then and Now : Lessons from the Transition in Central and Eastern Europe, Wolfgang Drechsler and Tiina Randma-Liiv
IV – Understanding Privatization and Public Private Partnerships in Brazil, Christina Andrews
V – Public-Private Partnerships In Health Care In India, James Warner Björkman and A. Venkat Raman
VI – Alternative Service Delivery Mechanisms: the South African Experience, Chris Thornhill
VII – Performance Management/Budgeting in Russia, Andrey Klimenko
VIII – Public-Private Partnership in Health Care: Russia's Experience, Natalia S. Grigoryeva and Tatjana V. Chubarova
IX – Chinese Government Performance Management, Sun Yingchun
X – Performance-Based Budgeting: Kazakhstan Experience, Asset Dulatbekov
XI – Introducing Changes and Measuring Employee Satisfaction, Stanka Setnikar Cankar and Veronika Petkovšek
XII – Externalization of Public Services and the Third Sector : Taking Stock of the Estonian Local Governments' Experiences, Veiko Lember
XIII – Organizational Autonomy and Political Control of Hungarian Governmental Agencies – The Case of the Government's ICT Policy, György Hajnal and Krisztián Kádár
XIV – Contracting and Outsourcing: Evidence from the Czech Republic and Slovakia, Beata Mikušová Meričková and Juraj Nemec
XV – Performance Measurement and Performance-Related Pay in Slovak Local Government, Tomas Jacko
XVI – Performance Appraisal in Czech Self-Government, Dagmar Špalková and David Špaček
XVII – Quality Management in the Czech Public Administration, David Špaček
XVIII – Collaborative Benchmarking of Municipalities in the Czech Republic – Benefits and Problems, Michal Plaček and Milan Půček
XIX – The Risks of Introducing NPM Tools in Transition Countries, Juraj Nemec and Michiel S. De Vries

References
About the Authors
Index
Table of Contents