E-Supply Chain

Charles C. Poirier, Michael J. Bauer

236 pages, parution le 01/01/2001

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Résumé

E-Supply Chain, the most advanced and up-to-date publication of its kind, reveals how companies can form the necessary business alliances to combine the power of supply chain and the Internet-two of most versatile and effective business tools of the new century.

E-Supply Chain shows how leading companies have forged a one- to two-year lead over competing supply chain networks using the marriage of supply chain and e-commerce to achieve market dominance. The authors present a step-by-step process for establishing joint efforts and combining best practices to create an unbeatable network of seamless response to specific business customers or consumer groups.

Rich in details and action studies, E-Supply Chain is a hands-on guide to implementing the changes necessary in each of the major functions of a typical firm-purchasing, marketing, sales, customer service, engineering, planning, manufacturing, logistics, and more. The authors detail how the e-supply chain network evolves to become a global "value chain constellation," destined to dominate specific markets and industries while always keeping the satisfaction of the customer or consumer as the ultimate goal.

Combined with Poirier's two earlier books, Supply Chain Optimization and Advanced Supply Chain Management, E-Supply Chain completes the trilogy that can take any organization from its beginning stages to full application of advanced supply chain and e-commerce techniques.

Contents

Introduction: A Guiding Framework
The Connection with Business Strategy
Supply Chain and the Need for Enabling E-Commerce
Information Technology and Network Communications
Constructing the Future Roadway
Changing the Face of Purchasing from Tactics to Strategic Sourcing
Building an Interactive Engineering, Planning, Scheduling, and Manufacturing Capability
The Logistics Impact
The Impact on Marketing, Sales, and Customer Service
Customer Care Begins with Product and Service Support
The Need for Connectivity with Human Resources
A Guide to the Future

L'auteur - Charles C. Poirier

Charles C. Poirier is a partner in the CSC National Supply Chain Practice, one of the world's largest information technology and management consulting firms. An industry veteran with over forty years of experience, he has held a variety of management positions, including senior vice president of manufacturing and marketing at a Fortune 100 company. He is also an adjunct professor at the Lake Forest Graduate School of Management and the author of Business Partnering for Continuous Improvement, Avoiding the Pitfalls of Total Quality, and Supply Chain Optimization.
Charles C. Poirier is the recognized expert on supply chain management and is a partner in the CSC National Supply Chain Practice. He is an industry veteran with nearly forty years' experience in a variety of positions, including CEO of a $450 million company.

L'auteur - Michael J. Bauer

Michael Bauer is a partner in CSC's Electronic Commerce Practice. He has worked with some the most successful companies in the world to add value, increase marketability, and raise profitability across their business processes. He is an author and frequent speaker on the topics of demand creation, order fulfillment, and application of advanced technology.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Berrett-Koehler
Auteur(s)	Charles C. Poirier, Michael J. Bauer
Parution	01/01/2001
Nb. de pages	236
Format	16 x 24,3
Couverture	Relié
Poids	575g
Intérieur	Noir et Blanc
EAN13	9781576751176
ISBN13	978-1-57675-117-6