Coaching People

Collectif Harvard Business School Press - Collection Pocket Mentor

192 pages, parution le 01/02/2007

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Résumé

All managers engage in some kind of coaching relationship with direct reports and other people in their organizations. An effective manager understands the importance of coaching in helping others improve their performance. Though similar to evaluating performance or even giving feedback, the act--and art--of coaching is not the same. Coaching is a more interactive process of developing and guiding others in achieving new skills and knowledge. Concise, user friendly, and packed with expert advice and tools, this portable guide helps managers improve the performance of their people. Learn to encourage employees, listen actively, clarify roles, and adapt your style.

Subjects Covered: Coaching, Employee development, Performance management.

L'auteur - Collectif Harvard Business School Press

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Sommaire

Mentor's Message: Coaching as a Lifelong Process
Coaching: The Basics
What Is Coaching?
What coaching is and what coaching is not
Coaching with Purpose
When should coaching take place?
How to Know When to Coach
Observing
How to Develop Coaching Skills
Listen actively
Ask questions
Advocate for your opinions
Give feedback as a coach
Receive feedback as a coach
Build agreement
How to Manage a Coaching Session
Prepare for the coaching session
Conducting the coaching session
Develop an action plan
Coach beyond the session
How to Customize Your Coaching
Selecting a coaching style
Combine the roles of evaluator and coach
Tips and Tools
Tools for Coaching People
Test Yourself
Answers to test questions

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Harvard Business School Press (HBS)
Auteur(s)	Collectif Harvard Business School Press
Collection	Pocket Mentor
Parution	01/02/2007
Nb. de pages	192
Couverture	Broché
Intérieur	Noir et Blanc
EAN13	9781422103470
ISBN13	978-1-4221-0347-0