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Brand Storm
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Brand Storm

Brand Storm

Will Murray

236 pages, parution le 01/04/2001

Résumé

Breakthrough techniques for creating more stakeholder value by creating more customer love!
  • Align your entire organization to create a memorable, world-class brand.
  • Ensure that all your products have integrity and character.
  • Measure, review, and audit the quantitative impact of your brand.

The foundations of business are being shaken to pieces. Only extreme performers will survive: those that deliver superb, meaningful products and services -- and express them consistently, through living people, inspiring genuine customer love. Brand Storm is a complete guide to becoming one of those companies.

Discover how to focus every aspect of your enterprise into building a single meaningful brand; identify your corporate psyche and develop a living brand definition; and ensure that all your products and services reflect the integrity and character your organization seeks to project. Learn how to measure, review, and audit the impact of your brand; master breakthrough approaches to brand definition and the marketing mix; and much more. A companion Web site, www.brandstorm.com, is designed to make this book a fully interactive experience. For every executive and marketing professional interested in strengthening the power of a brand.

Contents

  • The human economy
  • Storm clouds
  • Retail or bust
  • Customer love
  • Corporate karma
  • Wishbones
  • Psyche
  • Spirit
  • Life
  • Force
  • Daring to dream, and dreaming to dare
  • Credits

L'auteur - Will Murray

British-born Will Murray is the founder of Team Murray, an ideas organization that combines a love of new ideas and an understanding of human dynamics with a passion for serving customers. As well as working on a number of business-related books, Will provides one-to-one coaching for companies wishing to express their love to their customers and immerse their brands in a customer service ethic.

Before founding Team Murray, Will was a "Pathfinder" with the Fourth Room, a UK-based strategic marketing consultancy. He holds a degree in economics from Leicester University, has studied advertising at Watford College, and was Head of Business Marketing for British Telecom and later Marketing Director at Ernst and Young.

Caractéristiques techniques

  PAPIER
Éditeur(s) Financial Times
Auteur(s) Will Murray
Parution 01/04/2001
Nb. de pages 236
Format 23 x 21
Couverture Broché
Poids 719g
Intérieur Quadri
EAN13 9780273650959

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