Deep-Smarts

How to Cultivate and Transfer Enduring Business Wisdom

Dorothy Leonard, Walter Swap - Collection Knowledge Management

288 pages, parution le 24/01/2005

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Résumé

Deep smarts are the engine of any organization as well as the essential value that individuals build throughout their careers. Distinct from IQ, this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job or the organization? Can any of their smarts be transferred? Should they be?

Basing their conclusions on a multiyear research project, Dorothy Leonard and Walter Swap argue that cultivating and managing deep smarts are critical parts of any leader's job. The authors draw on examples from firms of all sizes and types to illustrate the connection between deep smarts and organizational viability and continuous innovation. Leonard and Swap describe the origins and limits of deep smarts and outline processes for cultivating and leveraging them across the organization.

Developing an experience repertoire and receiving strategic guidance from wise coaches can help individuals move up the ladder of expertise from novice to master. Addressing a topic of increasing importance as the Boomer generation retires, Deep Smarts challenges leaders to take a hands-on approach to managing the experience-based knowledge shaping the future of their organizations.

L'auteur - Dorothy Leonard

DOROTHY LEONARD is the William J. Abernathy Professor of Business Administration Emerita at Harvard Business School.

L'auteur - Walter Swap

WALTER SWAP is Professor of Psychology Emeritus at Tufts University, where he was also Dean of the Colleges.

Sommaire

Preface
The Importance of Cultivating and Transferring Deep Smarts
Building Deep Smarts Through Experience
Expertise - Developing and Expressing Deep Smarts
Assembling Deep Smarts
Beliefs Shape Deep Smarts
Social Influences
Transferring Deep Smarts
Recreating Deep Smarts Through Guided Experience
Cultivating Deep Smarts - For Organizations and Ourselves
Appendix: The Entrepreneurship Study

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Harvard Business School Press (HBS)
Auteur(s)	Dorothy Leonard, Walter Swap
Collection	Knowledge Management
Parution	24/01/2005
Nb. de pages	288
Format	16 x 24
Couverture	Relié
Poids	594g
Intérieur	Noir et Blanc
EAN13	9781591395287